Sea Esta – 3 Day 3 Night Liveaboard Trip (Snorkel/Dive)

PLEASE READ OUR CANCELLATION POLICY ADVICE FOR DIVING AND SNORKELING Snorkeling and Scuba Diving can be strenuous activity. Some medications and medical conditions e.g. asthma, diabetes, heart or lung disease may prevent or limit your participation. If you are unsure, please contact us for more information or consult a diving physician. It is recommended that you do not fly for 24 hours after diving. MEDICAL AND TRAVEL INSURANCE RECOMMENDED All passengers are strongly advised to purchase a comprehensive travel insurance policy that covers: (i) Trip cancellation or rescheduling (ii) Lost / damaged personal belongings or equipment, due to any reason, and (iii) Evacuation and medical cover including Scuba diving. Note: In a medical emergency, any evacuation, vessel relocation or medical expenses, are the final responsibility of that passenger. Divers Alert Network (DAN) www.diversalertnetwork.org and Dive Assure www.diveassure.com offer comprehensive insurance packages specially for scuba divers. TRIP CONFIRMATION Day trip passengers will receive confirmation of departure from Adrenalin Snorkel & Dive by 4pm the afternoon prior to your scheduled trip. A trip is only confirmed when the forecasted weather conditions are safe enough to travel and minimum passenger numbers have been met. If you do not receive confirmation via text or email by 4:30pm please check your junk mail or call our office on (07)47240600 CANCELLATION / RESCHEDULING BY CUSTOMER Cancellation Fee: Day trips: 20% with 14 days’ – 48 hours’ notice 100% with less than 48 hours’ notice Liveaboard / Dive courses: 20% with 30 – 8 days’ notice 100% with less than 8 days’ notice Reschedule fee: Day trips: 20% with less than 14 days’ notice Liveaboards: 20% with less than 30 days’ notice TEMPORARY CANCELLATION POLICY DURING CORONA VIRUS PANDEMIC: Boarder closure due to Pandemic Option One: If the boarder closes due to Covid-19 restrictions and you cancel your booking within 24 hours of the announcement we offer a full refund. Option Two: If the boarder closes due to Covid-19 restrictions and you chose to keep your booking in anticipation of boarders reopening our normal cancellation policy applies. COVID-19 Exposure If you have been in contact with the virus at least 2 weeks prior to your scheduled trip or have symptoms of the virus before the trip we are waiving our cancellation fees and you will be able to join another trip when feeling better again and are virus free. In regards of diving after contracting the virus please contact the office for advice. Most likely we will be asking you to get a dive medical to show that you are fit and healthy to dive again pending on the severity of your COVID-19 infection. REFUND POLICY Should a trip be cancelled or rescheduled by Adrenalin Snorkel and Dive, a full refund is available. All trips and courses are conditional on weather conditions and a minimum of 12 participants. All refund must be authorised by the management of Adrenalin Snorkel and Dive. Processing times can vary per bank and (international) transfer fees may apply for which we are not held responsible. Please see terms and conditions of your bank and the chosen payment method for more information. We endeavour to adhere to the scheduled itinerary but reserve the right to alter the proposed itinerary or cancel the trip. Trip itineraries are subject to change at the sole discretion of the management or master of the vessel. If a trip is delayed, or cut short due to weather, mechanical breakdown, or medical emergency, fees will not be refunded. We will not be held financially responsible for weather conditions or illness as a result. Trip fees will not be refunded should you be unable to board in time for the scheduled departure or be unable to complete all dives. Illness or seasickness is not a reason for a refund.